Primary Job Title Chief Evangelist Primary Organization 
Gainsight
Location London, England, United Kingdom Regions Europe, Middle East, and Africa (EMEA) Gender Male
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Dan Steinman is the General Manager of Gainsight EMEA, and is based out of London, UK. He leads Gainsight's growth initiatives from the company’s regional headquarters located in London. Previously, Dan held the position of Chief Customer Officer, where his ultimate responsibility was the satisfaction and success of Gainsight's customer
base.
Customers are his passion - going all the way back to his days as an SE at IBM. Dan's career includes being a very early employee at Epiphany, Co-Founder at NearbyNow, and VP of Customer Success at both Mozes and Marketo before joining Gainsight.
Dan is a recognised expert and thought leader in the Customer Success field and brings that thought leadership into execution at Gainsight both with the Customer Success organisation and with our products. Dan co-authored the best-selling book Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue.
