Company Performance Metrics
Zeeps provides conversational AI solutions that automate customer support across digital channels. The company offers an omni-channel chatbot platform that consolidates communication from WhatsApp, websites, and social media into a single interface. Its technology integrates chat flows with enterprise resource planning and customer relationship
management systems, including platforms such as SAP, TOTVS, and common CRM tools. This integration allows service teams to access and update operational data directly through conversations. Zeeps supports automated handling of routine inquiries while enabling structured transfers to human agents for more complex issues. The platform is used by businesses seeking to streamline service operations, reduce manual processes, and maintain continuous client interactions.
