Total Funding
5
Total FundingSeries C raised
Growth Score
pts
Heat Score
-3 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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451107
Transera offers adaptive contact center engagement software product suites to leverage big data analytics and manage customer interactions.
Brad Mack: Senior Vice President, SalesPast Role: Contact Solutions, VP, Sales
Mike Shannahan: Senior Vice President and Chief Financial OfficerPast Role: Medsphere Systems, CFO
About the Company
Transera provides enterprise-class on-demand contact center software for improved customer care and the lowest cost of ownership. Seratel® software is delivered as a service (SaaS), enabling virtual contact center operations with more visibility and control. Route, monitor, record and manage customer interactions in a distributed environment with
agents working in-house, at home, in branches or offshore. Deliver screen pops to any agent, anywhere. Integrate easily with IVR, CRM, WFM applications and the telephony and transport of your choice.
