Tacey - Crunchbase Company Profile & Funding

Q: Where is Tacey's headquarters?

Tacey is located in Lewes, Delaware, United States.

Overview

Tacey

Heat Score

Company Performance Metrics

Score

Trend

About These Metrics

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Growth Score - The measure of growth based on company activity, operational metrics, and investments

Growth Trend - The change in the growth score over the given time period

Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity

Heat Trend - The change in the heat score over the given time period

Recent Milestones

Raised Funding Round

Jan 1, 1970

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Raised Funding Round

Jan 1, 1970

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About Tacey

CB Rank

178926

Tacey is a suite of AI agents for Shopify merchants. Autonomous order ops, support, returns, and pricing intelligence.

Founded

obfuscation

Private

Lewes, Delaware, United States

1-10

tacey.app

Agentic AI

Artificial Intelligence (AI)

E-Commerce

Fraud Detection

Logistics

SaaS

Key People

Odera Joseph Echendu: Founder
Past Role: Drip, Customer Support Lead

Details

Sub-Organization of

ONDUTYOPS

Legal Name

ONDUTYOPS LLC

Also Known As

Tacey AI

Operating Status

Active

Company Type

For Profit

Founders

Odera Joseph Echendu

About the Company

Tacey is a suite of AI agents for Shopify merchants that handle the operational work stores should never have to do manually.

The flagship agent, Tacey: AI Order Agent, activates the moment a customer pays. It validates every shipping address using AI reasoning, silently fixes minor issues, holds risky orders, and escalates to the customer via

email, SMS, or voice when action is needed. The warehouse never sees a bad order.

Beyond order intelligence, Tacey ships a full Toolkit suite covering Discount Intelligence, SKU Health, Catalog Health, Delivery Intelligence, and an Intel Hub for cross-order pattern analysis. Every tool works autonomously. Every decision is made before a problem becomes a cost.

More agents are in active development covering customer support, returns management, and pricing intelligence.

Tacey is built for merchants who are serious about what happens after the sale. A failed delivery is not just a shipping problem. It is a customer service problem, a cost problem, and a trust problem. Tacey solves it before it starts.