Company Performance Metrics
- Juan Masso: Head of Delivery and Managed Services
- John Maguire: Chief Product OfficerPast Role: Accenture, Managing Director
Sweepr provides delightfully simple care for the connected home. We are reshaping the way technical support is provided so that it is intuitive and appropriate for the majority of non-technical homeowners.
This is an increasingly important problem as our homes get more connected. Many end customers are struggling to keep pace with the increasing
quantity and complexity of connected home devices and services leading to dramatic increases in customer support calls and under-discovery of new features.
We want to vastly improve the quality of the interaction for the homeowner but also to dramatically lower the cost to provide customer care for the service provider or manufacturer.
To do this we are building a platform that makes it easy for service providers and manufacturers to integrate AI-powered, NLP-content rich, customer care capabilities into their products and services, leaving them with more time to focus on new feature innovation and increasing overall end-customer satisfaction and product engagement levels.
Our goal is to ensure that non-technical homeowners enjoy maximum, uninterrupted, delightful use from every connected product and service that enters their home.
