Overview

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Acquisitions
1 Acquisition
IPO / Stock
Went Public on Jul 28, 2000 / NASDAQ:SPRT
Headquarters:
Redwood City, CA
Description:
Support.com is a leading provider of cloud-based software and services for technology support.
Founders:
Categories:
SaaS, Cloud Computing, Software
Website:
http://www.support.com/
Social:

Company Details

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Support.com Cloud is designed to function like a GPS for customer support. Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.

Funding Rounds (2) - $17M

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DateAmount / RoundValuationLead InvestorInvestors
Jun, 1999$17M / Series B6
Sep, 1997undisclosed amount / Series A2

Acquisitions (1)

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DateAcquiredAmount
Dec 8, 2009$8.5M (terms undisclosed)

Current Team (3)

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Offices/Locations (1)

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  • Headquarter

    900 Chesapeake Drive

    2nd Floor

    Redwood City, CA 94063

    USA

Past Team (9)

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Past Event Appearances (1)

Images (1)

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