Company Performance Metrics
ShoreAgents was created by Stephen Atcheler, a successful real estate business owner who discovered the benefits of hiring talented staff from the Philippines. He started with just one team member and quickly grew his team into a competitive force that left his rivals wondering how he was achieving so much. Drawing from his experience, Atcheler
developed a unique approach to outsourcing that sets ShoreAgents apart from other BPO companies.
One of the key factors that contribute to ShoreAgents' success is their recruitment strategy. Unlike other BPOs, ShoreAgents doesn't just hand over any resume to their clients. They process over 1000 candidates every month and attract them through embodied methods, not just online job portals. They filter and test every candidate, complete full professional reference checks, and have them do a video introduction to ensure they are suitable for the role. Once they pass the tests, ShoreAgents sets up a company interview and guides the clients through the process to ensure they choose the right person.
But their unique approach doesn't stop there. ShoreAgents has a three-tiered performance measuring approach that ensures their staff are performing at their best. They conduct weekly check-ins with the staff, monthly catch-ups, and performance reviews conducted by the clients themselves. Moreover, their dedicated success team is always on hand to help with anything the clients need, from process to buying birthday cakes for their team. They take care of all other aspects so that the clients can focus on making their team members more productive and growing their business.
What sets ShoreAgents apart from other BPO companies is their focus on staff retention, motivation, and engagement. They foster a positive and engaging work culture that motivates their team members to perform at their best and stay with the company for the long term. They offer a range of perks and benefits, from monthly games and team-building events to free lunches and travel opportunities. Their focus on staff retention means that clients can rely on them to provide highly skilled and committed agents for their outsourcing needs.
ShoreAgents' success in the outsourcing journey is guaranteed, and they offer a standout deal that ensures clients' success without compromising on quality. Choosing the cheapest service may actually end up costing more in the long run, but with ShoreAgents, clients can be confident that their team is motivated and committed to delivering outstanding results for their business. Whether clients need help with a complex task or simply want to streamline their operations, ShoreAgents' success team is here to support them every step of the way. Choose ShoreAgents for a successful outsourcing journey that exceeds expectations.
