Total Funding
86
93
Total FundingVenture - Series Unknown raised
Growth Score
-9 pts
Heat Score
21 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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13624
Thread is an AI-powered service desk platform for Managed Service Providers (MSPs).
- Markel Alayev: Chief Executive OfficerPast Role: Appetude, CEO/Co-founder
- Michael Evers: Chief Executive OfficerPast Role: Woebot Health, CEO
About the Company
Thread is the AI service desk for managed service providers (MSPs). PSAs were built to manage tickets; Thread was built to resolve them — through chat- and voice-native agentic experiences that make service feel more human. Thread's Service Intelligence layer learns from every interaction, creating a living B2B service context that powers
zero-touch L1 resolution at scale. 725+ MSP partners use Thread alongside ConnectWise, Autotask, and HaloPSA to support 15,000 customer businesses worldwide, processing 22B+ AI tokens per month. Named to the 2026 CRN AI 100. Backed by Susquehanna Growth Equity and Headline.
