Primary Job Title Managing Director of Implementation Primary Organization Visiant
Location Southborough, Massachusetts, United States Regions East Coast, New England, Northeastern US Gender Male
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With more than 20 years of experience in managed healthcare, computer systems and operations, Managing Director of Implementation Will Potts is focused on improving Visiant's software licensing and delivery, and business process outsourcing solutions for clients.
Previously, as vice president of quality and analytics for CatamaranRx (now
OptumRx), Will was responsible for health plan management system and Stars reporting, and 1/1 readiness. In addition to leading the seamless migration of a large 5-star plan to CatamaranRx's RxClaim platform, Will's reporting initiatives drove significant improvements in data validation audit scores, Star ratings and 1/1 adjudication rates on behalf of clients.
Prior to joining CatamaranRx, Will served as Anthem's staff vice president for Medicare implementation and quality audit. He led the migration of Anthem's Medicare business into a single enrollment platform and supported Medicare operations throughout two pharmacy benefit management platform migrations.
In his 14 years with Independence Blue Cross in Philadelphia, Will supported multiple Medicare plans – which included more than 450,000 members – and led Medicare information technology initiatives to drive business value and ensure alignment with corporate goals.
An avid runner, Will's passion for healthcare extends beyond his work life. He also enjoys spending time at the beach with his wife and three kids.
Will holds a master's degree in computer science from Drexel University and a bachelor's degree in system engineering from the University of Pennsylvania.
