Primary Job Title Founder Primary Organization Grason Consulting
Location New York, New York, United States Regions Greater New York Area, East Coast, Northeastern US Gender Female Also Known As Susan Reilly Salgado
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Susan Reilly Salgado is the Founder of Grason Consulting, LLC. She is the managing partner of Hospitality Quotient (HQ). HQ is Union Square Hospitality Group’s organizational consulting business that partners with leading companies to activate the transformative power of hospitality as a sustainable competitive advantage.
Salgado launched HQ with
Danny Meyer in 2010 after spending seven years as the director of culture and learning for Meyer’s restaurants in Union Square Hospitality Group. Salgado’s expertise in organizational behavior focuses on assessing, building, and sustaining culture through effective leadership.
Salgado’s research and expertise are the foundation of HQ’s offerings and have resulted in custom consulting and highly interactive workshops, enabling organizations to achieve “favorite in category” status.

