Primary Job Title Board Member Primary Organization The eLearning Guild
Location Austin, Texas, United States Regions Southern US Gender Male
LinkedIn View on LinkedIn
Considered by many as the "father of the help desk industry", Ron founded Bendata, Inc. (now FrontRange Solutions); launched one of the first help desk software solutions (HEAT); and founded the global professional association for IT support professionals, HDI (Help Desk Institute).
Earlier in his career, Ron served as a leading Big
Six consultant in the help desk industry; as a software engineer and creator of several successful commercial software products; and as an IT strategist.
Ron is a Certified Public Accountant, Certified Information Systems Auditor, and holds a Certificate in Data Processing.
He earned a Bachelor's Degree in Business Statistics from the University of Texas at Austin.
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