Location Jacksonville, Florida, United States Regions East Coast, Southern US Gender Male
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As Chief Customer Officer, Robert Killory’s primary role is to focus on the development and execution of all programs designed to sustain superior customer service.
Robert has over 25 years experience developing and implementing Contact Center solutions. Before joining 3CLogic, he held a leading position at Leading Edge Technology Solutions,
LLC, a contact center technology firm that provides consulting services and executive guidance for organizations.
He also previously served as Director of Development and acting CTO for TouchStar Software, leading the development efforts of both their flagship dialer and their other product offerings. As principal architect and designer, he worked hands-on with the offshore development team to create their .Net based platform.
Robert also held the position of Vice President of Enterprise Architecure at JP Morgan Chase, where he contributed to the evolution of Chase's 3,100 call center seats.
Robert enjoys keeping the client front and center. As someone who understands that any SaaS model is only as good as its software and the ongoing service, he enjoys bringing his expertise to both and contributing to 3CLogic’s ongoing success.
