Gender Male
Rob is responsible for the Catalyst IT Services Portland development center and managing client engagements and relationships in the western US. He is also responsible for Catalyst’s delivery frameworks and processes, onboarding processes (our 20 week process for bringing on all new technical staff to ensure quality and consistency of delivery),
and generally ensuring the consistent quality of client services processes across all of Catalyst.
In other words, Rob is responsible for making sure that client partners are so thrilled with our company that they can’t imagine accepting less from another partner ever again. He is also the member of the executive team who helps provide leadership to our work in the healthcare, education, and consumer products sectors.
Prior to joining Catalyst in 2011, Rob oversaw project managers and analysts at WebMD and led the organization’s Project Center of Excellence, as well as managing WebMD’s relationships with the largest health plans in the country. Previous roles include chief operating officer at a business process outsourcing firm focused on the health and education sectors, and strategy and operations roles in a range of organizations that include TEKsystems and Computer Sciences Corporation.
Rob has a Master of Business Administration from Johns Hopkins University with a concentration in Management Information Systems and a Bachelor of Arts from Northern Illinois University. He is PMP certified and has an IT/IS Project Management Master Certificate from Villanova University.
