Primary Job Title Global Customer Transformation & Customer Experience Lead Primary Organization 
North Highland
Location Atlanta, Georgia, United States Regions Greater Atlanta Area, East Coast, Southern US Gender Male
LinkedIn View on LinkedIn
Rob is also a founding partner and Vice-President at Sparks Grove, the Experience Design Division of North Highland. Sparks Grove applies marketing strategy and design thinking to transform experiences and help businesses evolve to more human-centered, purpose-driven organizations.
Rob has lead hundreds of successful customer-centered
engagements for B2B and B2C clients in industries such as Telecommunications, Healthcare, Travel & Hospitality, Financial Services, and Energy & Utilities.
