Location Mountain View, California, United States Regions San Francisco Bay Area, Silicon Valley, West Coast Gender Male
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Michael Kayhan is the Founder & President/CEO at Mahak.He is the architect of our customer experience program and graduate of Stanford University.
He has taught part time for more than 17 years at school of business, local universities, and is a registered
investment advisor.
He has directed or participated in our customer feedback and
analysis projects for the Telephone Company,
Intel Corp., Santa Clara Transportation, AXT Inc., SteelEye, Juniper Networks, largest U.S. specialty retailer,
and chain of restaurants in the U.S.
In addition, he has supervised university sponsored studies including customer survey projects for Cisco,
HP, Juniper Networks, Washington Mutual, Boston Scientific, and Kaiser Permanente. Tasks included
working with marketing, product management, sales, public relation, and IT groups to identify/confirm target
audience, review and collect data from in-house as well as outside sources, run focus groups and design
questionnaires, cleaning, organizing and setting up large databases, quantitative and qualitative evaluation of
the recommendations before full implementation, and comprehensive reporting to managers as well as
executives. In addition, he has reviewed analysts' reports and communicated with them for financial and
investment research studies.
