Primary Job Title Chief Operations Officer Primary Organization 
ETI Software Solutions
Gender Male
Michael Riddle is a Senior Telecommunications and Media & Entertainment industry executive with experience with leading telecommunications, cable television and broadband providers around the world. As ETI Software COO, he is responsible for leading the domestic and international Product Development, Engineering and Operations teams to enhance
ETI’s portfolio of software products and customer support.
Riddle previously held the position of Partner and Executive Manager at IBM where he led the Global Center of Competency for Media and Entertainment practice. He also provided strategic IT planning and business transformation consulting services for global M&E and Telecommunications providers.
Prior to joining IBM, Riddle held executive CIO positions at ntl:Telewest (currently Virgin Media), United Kingdom’s leading entertainment and communications company; and at Charter Communications, Inc., the second largest cable operator in the United States. He also held positions at Cox Communications Inc., as Director Information Technology; SBC Communications (currently AT&T) in various Engineering, IT, Operations and staff management positions; Bell Communications Research (currently Ericsson) and Southwestern Bell Technology Resources (currently AT&T Labs), both as a Member of Technical Staff.
