Location Mountain View, California, United States Regions San Francisco Bay Area, Silicon Valley, West Coast Gender Male
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Lawrence Byrd is Technology Evangelist at Altocloud, helping customers analyze and shape their customer journeys and enhance mobile and web customer experiences.
Lawrence was previously at Avaya Inc., a Fortune 500 enterprise communications leader, for twelve years driving product introductions, customer evangelism, and partner enablement for a
broad range of collaboration, voice, video, unified communications and contact center solutions. Lawrence was previously co-founder, VP R&D, CTO and VP Marketing for Quintus Corporation, a recognized early leader in omni-channel Internet-enabled CRM software during the first Internet boom of the 1990s. Quintus was acquired by Avaya in 2001 and the technology became Avaya Interaction Center, a comprehensive contact center solution deployed by thousands of large organizations.
