Location Estonia, Europe Regions European Union (EU), Europe, Middle East, and Africa (EMEA) Gender Male
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Lauri has been involved in building Markit.eu a B2B e-commerce business for 15 years as a co-founder and sales exec and joined Monese in 2016 as Head of Customer Loyalty before series-A round. In Monese Lauri has built the Customer Support function to scale from a handful of agents supporting a few thousand early customers to over 1'00’000
signups and multi-site omni channel support organisation in under 2 years. Current challenge at Monese is taking the business global as Head of International Expansion.
