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Jonathan has been in the web business since commercialization of the Internet. He has spent over 25 years helping a diverse list of brands understand their audience and leverage technology and data to build better product and customer experiences. He has worked with brands of all sizes including leading global players such as Walmart, Target,
Williams-Sonoma, MasterCard, Dell, Procter & Gamble, CBS, The New York Times, Ford, Bank of America and Google. Data-driven to the core, he is a recognized authority in the spheres of digital marketing, analytics, voice of customer / customer experience.
A prolific and sought-after speaker and writer, his unique slant on branding, customer experience and digital marketing has been featured in several industry publications including Forbes, AdAge, Fortune, 1to1 Magazine, eMarketing & Commerce, ClickZ, DM News, Loyalty 360, Chief Marketer, Multichannel Merchant, Stores Magazine and MediaPost.
Specialties: Market Development, Research, Branding & Identity, Strategic Planning, Grass Roots / WOM, DM/CRM, Interactive and Social Media Marketing, SEO, Acquisition, Advertising, Corporate Communications / PR, Marcom, Consumer Advocacy. Go to Market.



