Location Cardiff, Cardiff, United Kingdom Regions Europe, Middle East, and Africa (EMEA) Gender Female
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Jo is co founder of The Satori Lab. She worked in the public and private sector before setting up The Satori Lab with Esko in 2013.
Having worked in local government, Jo knows what it’s like being a cog in the wheel of a large traditional organisation. In the past, Jo was a Chartered Surveyor, running a team of valuers and estate managers in local
government. Participating in the Intrapreneurship Programme at Monmouthshire County Council ignited in her a real passion for innovation and service design. “When you put users at the heart of what you do, decisions become easy.” Jo's experience includes community development, design and facilitation of participatory workshops on service design and innovation and organising unconferences.
Jo has worked in partnership with many local authorities, housing associations and other third sector organisations to help them to put users at the heart of what they do. Jo is also one of the first in the UK to use Strategizer’s new Culture Mapping tool and it's originator, Dave Gray describes her and Esko as “the most advanced in Europe that are currently doing culture mapping".
She is one of those people who you can rely on to get a job done. When she says she’ll do something, you may as well consider it done. She dislikes fluffy language and jargon.
