Primary Job Title Managing Director, Customer Experience Primary Organization
CapTech
Location Richmond, Virginia, United States Regions East Coast, Southern US Gender Male
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Jason Snook has a PhD in Human-Computer Interaction from Virginia Tech. He is a Managing Director in the Customer Experience (CX) Practice Area at CapTech Consulting. A self-described "quant," he believes that superior digital experiences hinge on solid research and data. He has over 15 years of UX/CX experience, helping companies
design experiences that are easier and more effective for customers and employees. Jason lives in Richmond, VA with his beautiful wife and wonderful kids. In his “free time” he is involved with several local non-profits serving the poor and hurting in the city he loves.
