Primary Job Title Co-Founder & CEO Primary Organization KAIRA
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Innovative intrapreneur and leader with more than 25 years of experience in the financial services industry (Branch, Call Center and digital solutions) and 15 years of e-business experience, including 9 years as a senior manager. Demonstrated ability to elaborate, articulate and deliver digital and omnichannel strategies and also in building and
managing highly engaged top-performing teams. Stimulate teams and organizations to achieve strategic goals through the development of innovative means and solutions, and, by means of a vast network, build strong business relationships.
Thanks to his leadership and sense of innovation, he is behind many innovative solutions implementation in Digital banking services.
His success also rests on the importance of implementing best industry practices. As the head of one of the largest user experience practice in Canada, he helped his team obtain the prestigious HFI-Certified Practice in Usability (CPU) certification awarded by Human Factors International.
