Primary Job Title VP of Customer Experience Primary Organization Snyk
Location Salt Lake City, Utah, United States Regions Western US Gender Male
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A results-driven Customer Experience executive with a 20+ year track record of building and scaling pre-to-post-sales organizations for high-growth technology companies. I specialize in architecting world-class customer success programs from the ground up, demonstrated by scaling a portfolio from $0 to $500M in recurring revenue.As a technologist
at heart, I leverage data to create predictable models for customer health, retention, and expansion. By building and leading high-performance, globally-distributed teams, I transform the customer journey into a powerful engine for sustainable business growth. My leadership is rooted in creating a clear strategic vision, fostering a culture of value-based outcomes, and building consensus from the boardroom to the front lines.
