Primary Job Title MD Primary Organization OnBrand Group
Location Harrow, United Kingdom, Europe Regions Europe, Middle East, and Africa (EMEA) Gender Male
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Daniel is an inspirational customer experience champion, determined to simplify, personalise and humanise customer contact in a world of continued centralisation and automation. With over 15 years of experience with large contact centres and both established and challenger brands, no customer challenge is too big or small. He is MD of OnBrand, a
marketing communications agency focused on smart marketing through customer knowledge. Their work transcends decluttering IVRs, reducing customer effort and removing choke points, to make customer contact simple, refreshing and consistent across all touchpoints.
