Primary Job Title Sr. Principal Architect at Splunk Primary Organization Splunk
Location Greater Denver Area, Colorado, United States Regions Western US Gender Male
Investor Type Investor Stage Number of Exits
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Dan Jones is the Co-Founder and CTO of VictorOps, a Vertical Collaboration Platform (VCP) designed to enable software operations teams - Ops, DevOps and TechOps - to solve problems regardless of physical location, connected device, or time of day. With almost 25 years in the software industry, Dan has spent the last 15 years architecting and
building scalable 24x7 internet services designed to be “always on.” Having served as Chief Architect and VP of Engineering at two successful start-ups in this space (Raindance Communications and Lijit Networks), he is intimately familiar with what it takes to keep a business running when the slightest outage means lost revenue and unhappy customers.
His operations horror story? A 3am alert for slow database response times during the early days at Lijit. After a few hours of troubleshooting with the DBA and sys admin teams, an issue was discovered with the iSCSI file system which ran the entire company infrastructure. The vendor was contacted and a problem with the iSCSI firmware was confirmed. Major upgrades were required and large portions of the infrastructure had to be taken down for this to take place. Through heroic, round-the-clock efforts of the IT and engineering teams, a tricky chess game took place to move around critical VM’s while upgrading iSCSI servers. The team worked non-stop for almost two days but any downtime was successfully averted.
Dan’s motto:
"You know that thing that you thought would never happen? Trust me, it will, and it’s usually in the middle of the night. It’s at that moment when the resourcefulness and dedication of your DevOps team is tested and as a manager you’re most proud."
