Location Chapel Hill, North Carolina, United States Regions Research Triangle, East Coast, Southern US Gender Male
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Dan is the definition of Customer Success at Act-On. He joined the company in 2008 as employee #8, and personally implemented, trained and supported Act-On's first 100 customers.
Dan's mantra is to "over-promise and over-deliver" and under his leadership, the Customer Success group has scaled into a world-class organization
that strives to exceed customer expectations with every interaction.
In addition to creating the Customer Success team, Dan was instrumental in building and managing the company's back-office revenue operations, as he implemented and managed all technology elements that power Act-On's high velocity sales team.
Dan has close to ten years of customer-facing and operational experience supporting cloud based services with companies like Cisco WebEx, InterCall, and Verizon Business.
Dan holds a BS in Telecommunications Design and Production from Indiana University, Bloomington.
