Primary Job Title Vice President of Customer Relations Primary Organization 
Zipit Wireless
Location Greenville, South Carolina, United States Regions East Coast, Southern US Gender Female
LinkedIn View on LinkedIn
Colleen Patterson brings strong analytical and technical skills to her position as Vice President of Customer Relations of Zipit Wireless. An experienced leader and contributor, she brings a wealth of knowledge in the consumer and business-to-business software industries to the organization.
With over 18 years of experience in Software, IT,
Quality Assurance, and Customer Support in corporate and startup environments, Patterson most recently worked for a privately held software startup as an Implementation Specialist, developing and refining the support process, including how to track calls and emails from customers, creating formal responses to update customers with alerts and updates, and compiling customer feedback responses for analysis. Prior to that, she worked for Home Depot as a specialist in IT Support and Training, and defined, documented, and implemented best business practices company-wide.
Patterson also successfully managed and grew the ECS Pro Quality Assurance Department for Enterprise Computer Systems, which tested all ECS Pro software to ensure error-free operation, usability, and conformance to both operational and user interface specifications. She brings to Zipit an extremely detail-oriented work ethic, to ensure satisfaction, quality assurance, and customer service.
