Primary Job Title Senior Vice President and Global President - Verizon Enterprise Solutions Primary Organization Verizon
Gender Male
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Chris Formant is senior vice president and global president of Verizon Enterprise Solutions where he is responsible for global sales, operations and marketing of the organization’s cloud, machine to machine, data center and security products and solutions. He combines a unique blend of enterprise, early stage company and world class consulting
experience.
Formant joins Verizon from Avaya, where he most recently served as senior vice president and president of Avaya Government Solutions and Avaya Professional Services. In this position, Formant was responsible for IT and core communications products and services for the federal government that focused on optimizing customer communication and collaboration in a meaningful way. Additionally, he was responsible for the global Professional Services organization, developing and delivering the entirety of the Avaya voice, video and data portfolio as well as custom application development.
Formant previously served as senior vice president and president of Avaya Global Services where he was responsible for the $2.5 billion, 9,000 person global services business, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. Under Formant’s leadership, the business improved gross margins by 15 points over a two year period while significantly improving customer satisfaction and loyalty – and twice was recognized as “An Outstanding Customer Service Experience” by J.D. Power and Associates Certified Technology Service and Support (CTSS) ProgramSM and won numerous TSIA service recognitions.
Formant has deep enterprise and global technology leadership experience in professional services, private and public sector sales, and service delivery and support. In addition to his executive leadership roles at Avaya, he has also held senior executive positions at PricewaterhouseCoopers and MBNA, as well as serving as advisor/investor to early stage technology companies. He has also been named as one of the Top 25 Most Influential Consultants by Consulting Magazine.
Formant received his Bachelor of Science degree from Washington and Lee University and a Master of Business Administration from George Washington University.
