Location London, England, United Kingdom Regions Europe, Middle East, and Africa (EMEA) Gender Male
Website www.cchangediagnostic.com and www.consumerdutyd... LinkedIn View on LinkedIn X (Twitter) View on X
Chris Adlard is multiple award-winning Customer Transformation Leader, Founder of the Consumer Duty Diagnostic and the C-change Diagnostic, and Co-author of The Customer Catalyst. He specialises in transforming Financial Services organisations, Fintechs and Tech companies to put the customer truly at the heart of their business. He has over 25
years experience in Customer Experience, Customer Success and Marketing and has most recently specialised in the FCA Consumer Duty Regulation.
