Company Performance Metrics
About ZöTok ZöTok is a pioneering Generative AI-powered Network CRM designed to revolutionize the "General Trade" supply chain. Headquartered in Hyderabad, ZöTok bridges the digital divide for the $1 trillion retail ecosystem by enabling seamless, automated communication between brands, distributors, and retailers—entirely through
WhatsApp.
By converting unstructured data (handwritten notes, voice notes, and images) into structured, ERP-ready digital orders, ZöTok eliminates manual bottlenecks in the Order-to-Cash (O2C) process. Our platform serves as a "unified system of communication" that integrates with existing systems of record like SAP, Tally, Salesforce, and Zoho without requiring users to leave their preferred chat interface.
Key Product Ecosystem ZöTok operates through a suite of integrated "Zö" applications that foster an engaged B2B network:
ZöCommerce: India’s first conversational commerce engine that automates the end-to-end order-to-cash lifecycle, including order placement, ERP-synced invoicing, and fulfillment tracking.
ZöAI: A GenAI supply chain agent that acts as a 24/7 business assistant. It handles routine inquiries regarding price lists, ledgers, and inventory, providing instant conversational analytics instead of complex BI dashboards.
ZöPay & ZöPs: A multi-modal payment system supporting UPI, RTGS, and physical checks. It features ZöPs, an in-app micro-currency that gamifies the experience, rewarding retailers for timely payments and platform engagement.
ZöCampaigns: A targeted marketing tool for brands to run personalized, cohort-based promotions with real-time funnel analytics and one-click ordering.
ZöExchange: A powerful data lake providing brands with rare visibility into secondary sales data (distributor-to-retailer transactions) through simple natural language queries.