Company Performance Metrics
ZestCo provides IT service management consulting and support focused exclusively on the Freshservice platform. The company delivers Freshservice implementation and onboarding projects, including discovery, service design, configuration, data migration, and user training. It offers managed services to maintain and optimise Freshservice environments,
covering workflow tuning, automation maintenance, SLA and routing logic, and ticket hygiene. ZestCo also develops custom Freshservice apps, self-service portals, integrations, and automation toolkits to extend the platform’s capabilities. Additional services include structured Freshservice health checks, configuration audits, and optimisation roadmaps for existing deployments. ZestCo serves organisations that want their service desks, processes, and automation aligned closely with Freshservice configuration.
