Company Performance Metrics
WhaChatCRM is a WhatsApp-centric customer relationship management (CRM) platform built specifically for small and growing businesses. Leveraging the WhatsApp Business API, it transforms everyday WhatsApp conversations into structured leads, automated follow-ups, and actionable sales opportunities—all without per-message fees. The platform features
a unified inbox that brings together WhatsApp, live chat, SMS, Facebook, and Instagram messages, enabling teams to manage multi-channel customer interactions in one place. Key capabilities include automatic lead capture from chats, AI-assisted responses, conversation tagging, follow-up reminders, and seamless integration of messaging data into CRM records. Designed for simplicity and affordability, WhaChatCRM helps businesses streamline customer engagement, improve response times, and drive revenue growth through the world's most popular messaging app.