booking, with integrated e-payments, consultation notes, and appointment management. Patients use Virtual Triage to access non-emergency healthcare, private consultations, second opinions, and ongoing follow-ups with selected practitioners. Doctors and clinics use the service to list their practice, manage schedules, automate reminders, and reach patients virtually across a wide range of specialties. The platform incorporates an AI-powered symptom assistant to help route patients to suitable professionals while maintaining data protection and secure communication.