tourism and enabling the era of “people-to-people” travels. When travel agencies are old school, we innovate by putting the travelling experience in the hands of the travelers – from itinerary to the experiences and the memories, making every traveler their own travel agency, designing their own itinerary, and using people they trust to design it. As the travel and tourism industry faces a time of uncertainties especially as a result of COVID-19 transformations, ViaVii created a hyper-personalised travelers platform, securing the right content just for travelers, to cater to new expectations of travelers. The B2B products consist of a SAAS model and a conversational engine, allowing businesses to identify gaps and provide a significant opportunity for them to engage with their customers proactively.