discourse analysis, human-computer interaction, and cognitive modeling. They believe understanding how people think and communicate verbally is critical to fostering effective conversations between end users and automated systems—whether using voice or text.

Their developers deliver the technical knowledge to realize the full potential of natural language understanding and deep learning; speech recognition, text-to-speech, and voice biometrics software, as well as data and speech analytics, web services, computer telephony, and voice-over-IP technologies.