Company Performance Metrics
Established 1991 and privately-held, they developed the first Software as a Service (SaaS) application and hold over 40 patents in Artificial Intelligence and Natural Language Understanding communications software. They are also financially secured, debt-free and very profitable, in part due to on-going royalties from their installed base of over
500 million software licenses. As a pioneer in VoIP telephony, they also have the distinction of being one of the few communications providers who has developed and maintained their own soft switch and service platform, the MAXcore platform. Their suite of applications include: Vantage MAXvirtual contact center, Vantage CRM and iSeek Enterprise Data Analytics & Discovery. Yet, the real advantages of choosing Vantage Unified as your single platform provider are unparalleled simplicity in implementation, feature functionality, application integration, and scalability all at a lower cost allowing you to do more with less while providing your business with a total view into all of its customer touch points.
