Company Performance Metrics
Vakoop operates a peer-to-peer AI-driven marketplace for buying and selling preloved consumer goods. The platform focuses on categories such as fashion, footwear, bags, electronics, gaming, sports equipment, kids’ items, home and kitchen products, and collectibles. Vakoop offers native mobile applications and a web marketplace where users can
photograph, price, and post items in a short workflow. Its integrated systems support listing management, buyer communication, and secure payment through digital wallets, cards, and bank transfers using an escrow-based flow. The marketplace applies a 0% seller-fee model and instead applies a buyer protection fee to support operations. Users can choose among multiple delivery options coordinated with logistics partners for tracked shipment and receipt verification. Vakoop also integrates an AI assistant that helps sellers generate listings from photos, manage shop inventory, and adjust pricing, and assists buyers in discovering items through conversational search.