Unitify also provides a resident app and a technician app for handling requests, meter readings, and job updates. The system supports smart building features such as access control, video monitoring, and resource tracking. Unitify offers use cases that address high costs, unclear tasks, and communication problems by placing requests, payments, and messages in one place. The service has pricing plans that include options for in-app payments, notifications, digital passes, and access to extra features for property management.