Company Performance Metrics
UNEWO is a unified communications consultancy and managed services provider focused on designing, deploying, and operating communication and collaboration systems. The company delivers cloud calling, Microsoft Teams Voice, Cisco Collaboration, and UC migration services for small to large organisations. UNEWO implements and supports meeting room and
video conferencing solutions, including Microsoft Teams Rooms, room booking systems, and AV infrastructure. Its team builds and optimises IVR, AI voice bots, CCaaS platforms, omnichannel routing, and workforce management for contact centres. UNEWO also provides managed services such as 24×7 NOC monitoring, UC infrastructure monitoring, ITSM integration, and SLA-based reporting. These services are used by organisations across sectors including legal, healthcare, financial services, education, and retail to modernise communication flows and customer interactions.
