Company Performance Metrics
Understanding Tech provides managed IT services and outsourced IT support tailored for small and medium-sized businesses. The company delivers a bundled service that covers day-to-day IT helpdesk support, management of Microsoft 365 and server environments, endpoint security, and network configuration. It offers cloud backup and disaster recovery
solutions for servers, computers, and Microsoft 365 data, alongside security awareness training and antivirus tools to reduce cyber risk. Understanding Tech also configures and manages VoIP phone systems based on 3CX, providing business telephony that can be used across office and remote settings. In addition, it offers IT consultation and project advice to help organisations choose suitable hardware, software, and cloud services, and to plan wider IT systems and processes. Its services are designed to support sectors such as professional services, retail, leisure, manufacturing, and third-sector organisations.