Total Funding
62
61
Total FundingSeed raised
Growth Score
-4 pts
Heat Score
-6 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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56252
Tymely deploys AI agents to eCommerce Customer Service teams to lower cost, improve response speeds, and improve brand reputation
- Joshua Behar: VP Strategic accounts and BDPast Role: Ericom Software, President and CEO
Roy Penn: CTOPast Role: Amenity Analytics, VP of Engineering
About the Company
Tymely raises the bar for customer service by combining humans and artificial intelligence. In terms of quality, speed, and cost, it outperforms any other existing solution for outsourced customer service for eCommerce brands. Tymely automatically responds to customer inquiries via text channels such as emails, web forms, and chat, and takes all
necessary actions to fully resolve tickets.
Tymely, unlike chatbots, focuses on understanding the customer's needs and taking action toward a full resolution.
