TuVox, Inc. provides speech application solutions and contact center solutions for inbound and outbound calls. Its applications and solutions handle various call types, including natural language call routing, customer support triage and product support with knowledge voice, solutions that integrate with live agents, contact center solutions supporting multiple centers, and outbound notification solutions. The company offers on demand hosting services; managed services, such as turnkey application support, monitoring, grammar tuning, VUI tuning, content updates, project management, quality assurance, and live call transcription; and design center services. It also provides development and CTI integration, customer support and maintenance, and training services. In addition, the company offers TuVox On Premise, which provides ongoing turnkey application support; and TuVox On Demand Portal, which provides access to control applications and make applications changes. It serves telecommunications, financial services, healthcare, high technology, and retail industries, as well as enterprises in media and publishing, travel, and energy sectors.
TuVox, Inc. was founded in 2000 and is based in Cupertino, California.
Funding Rounds (4) - $46.19MUpdate
Board Members and Advisors (1)Update
|Oct 9, 2013||westinteractive.com -|
|Jul 22, 2010||speechtechmag.com - West Interactive Acquires TuVox|
|Jul 22, 2010||investor.west.com - West Interactive Acquires TuVox|
|Jan 21, 2009||Venture Beat - TuVox raises $20M for speech recognition and phone menu software|
|Mar 13, 2008||TechCrunch - 2007 a bumper year for tech exits – reality bites in 2008|
|Feb 22, 2007||Search Engine Watch - Local Search Partnerships of the Day|
|Nov 6, 2006||Venture Beat - Foundation promotes Charles Moldow to partner|
|Sep 29, 2005||Business Wire - TuVox Acquires NetByTel Speech Applications and Hosted Business Customers; Acquisition Significantly Grows Market Presence; Expands Application Offerings for TuVox Customers|
19050 Pruneridge Avenue
Cupertino, California 95014