Total Funding
59
68
Total FundingVenture - Series Unknown raised
Growth Score
-30 pts
Heat Score
-8 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Events
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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74871
Track CXM is a Customer Experience Management platform to help leading companies deliver the best customer services and improve loyalty.
Acquired by 
INDECX
Tomas Duarte: CEO & FounderPast Role: MIT Portugal Program, Ambassador
Luiz Martins de Carvalho: Co-Founder & CTOPast Role: Track.co, COO & Co-Founder
About the Company
Track CXM is a customer experience management and voice of the customer platform to help leading companies deliver the best customer services and improve loyalty. Track server business across many industries and countries. We help companies listen to their customers with CX Metrics (NPS, CES, CSAT, ...) and analyze customer journeys with real-time
channels like WhatsApp, SMS, Email and in-app widgets. Companies can manage customer interactions in many reports, understand the root cause for improvement, and communicate with customers to resolve issues that close the loop. Track is trusted by leading brands to power their CX programs and be more customer centric.
