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TLCx Logo
TLCx Growth Score
73
CB Rank
397946
Heat Score
16
TLCx is a Cx outsourcing company that offers technical support, customer care, and retention services.
Founded
obfuscation
Private Cedar Rapids, Iowa, United States1001-5000 tlcx.com
Customer Service
Outsourcing
Recruiting
Overview

TLCx
Growth Score
73
Heat Score
16

Growth Score73
-12 pts
in past quarter
Heat Score 16
-47 pts
in past quarter

Company Performance Metrics

Score
Trend
AI Content may contain mistakes and is not legal, financial or investment advice.Learn more.
Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Learn More >
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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See more interactive data and historical milestones on desktop for the best experience

About TLCx

CB Rank
397946
TLCx is a Cx outsourcing company that offers technical support, customer care, and retention services.
Founded
obfuscation
Private Cedar Rapids, Iowa, United States1001-5000 tlcx.com
Customer Service
Outsourcing
Recruiting

Key People

  • Photo of Bryan Gray
    Bryan Gray: Chief Commercial Officer
    Past Role: Alorica, President, Financial Solutions Commerical Client Growth
  • Photo of DeJon Gaines
    DeJon Gaines: Chief Technology Officer
    Past Role: Conduent, CIO, Customer Experience Management

Details

Legal Name TLCx
Operating Status Active
Company Type For Profit
Phone Number +1 319 730 4000
Contact Email sales@tlcx.com
Predictions & Insights

Growth Prediction

See this Growth Prediction
Top Contributing Factors
Key Employee Changes

Products & Services

Customer Acquisition
Service to acquire new customers through inbound and outbound channels using multiple communication methods.
Customer Care
Comprehensive customer support service across multiple channels to address inquiries and issues.

Unlock More with Crunchbase Pro
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  • Export up to 2k results/month for analysis
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  • Preview private company insights and predictions
Financials
Market Intelligence
People
View Profiles & Contacts
Headcount 1001-5000 Employee Profiles 4 Contacts 11

Employee Profiles

News

News and Press

News•Feb 26, 2026
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News•Feb 2, 2026
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News•Feb 2, 2026
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News•Aug 13, 2025
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Access a complete feed of recent news and press, from product launches to leadership changes.
Technology
View Tech Report

Monthly Web Visits

335
-39.09%
 in past month

IT Spend

$3.6MThis year, TLCx is projected to spend $3.6M on IT, according to Aberdeen.

Interest Signals

TopicSurge Score
Office Remodel Logo
Office Remodel
97
Wayfair Logo
Wayfair
97
Software Migration Logo
Software Migration
96

Active Website Tech Count

30TLCx is actively using 30 technologies for its website, according to BuiltWith. These include IPhone / Mobile Compatible, Viewport Meta, and  Apple Mobile Web Clips Icon.
Sub-Organizations
Frequently Asked Questions

Where is TLCx's headquarters? TLCx is located in Cedar Rapids, Iowa, United States.Who are TLCx's competitors? Alternatives and possible competitors to TLCx may include ITA Group, The Center For Client Retention, and  Client ConneXion.
Who We Are
What We Do
Helpful Links
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