Company Performance Metrics
thinkingVOICE offers a cloud based call center suite which includes a best in class lead processor, dialer and campaign management platform. Clients experience a 30% increase in agent productivity and revenue per hour per agent on the thinkingVOICE platform.
The thinkingVOICE Platform is in use by dozens of high volume call centers that have
licensed the platform to manage their practice. The Platform provides compliance, best practices, transparency and sophisticated analytic's which help to increase call center performance.
DC Cullinane, founder and CEO, has been involved in the online advertising and lead generation industry for over 18 years. As a founder of Impulse Buy Network in 1997 he pioneered online performance based marketing. DC developed many CPA (cost per acquisition) business models including what is now broadly known as Pay Per Click Marketing when he closed the industries first pay per click campaign in 1998. Impulse Buy Network was sold to Inktomi in April of 1999.
