Company Performance Metrics
Magic Apple provides cloud-based business phone systems and hosted PBX solutions for small and medium-sized businesses. The company delivers VoIP phone platforms with features such as voicemail to email, auto attendants, call recording, conferencing, SIP trunking, and mobile applications. Magic Apple also offers Magic Apple Contact Hub, an
omnichannel contact center platform that unifies voice, SMS, email, chat, video, and social messaging with reporting and workflow automation. Its POTS replacement services migrate traditional analog lines and connected systems, such as alarms, paging, and point-of-sale, to IP-based communication with monitoring and backup options. Additional solutions include hospitality phone services and healthcare-focused offerings, along with ongoing installation, training, and support. Magic Apple also runs a partner program for IT and technology providers who resell or refer its communication services.