82
57
Growth Score 82 in past quarter
-4 pts
Heat Score 57 in past quarter
-6 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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1675091
As the independent industry body promoting effective resourcing and planning in the contact centre industry
About the Company
As an independent industry body, the Forum champions best practice and effective planning in customer operations – working in all sectors to provide strategic advice, best practice support, standards, benchmarking and accreditation, professional qualifications and specialist training for those responsible for resource planning, analysis, quality
and customer insights and experience.
Their expert team of customer contact specialists, share between them many many years of experience in customer operations. Why not use our breadth of experience to help you stimulate improvements in your own centre? Use the buttons below to find the best person to help you with your query.