Company Performance Metrics
- AJ Chan: COOPast Role: Grit Media, Founder and CEO
- Nancy Gallegos: Customer Success Manager
Textline is a platform that makes it easy to send and respond to text messages as a business or organization.
Phone calls and email are on the decline, while 95 percent of texts are read within 3 minutes of being sent. Texting is the standard mode of communication in our personal lives, so there’s no reason why texting customers shouldn’t be as
easy as texting friends and family.
We can add text messaging to an existing business number or a dedicated phone number that we provide without having to install another app. Our technology is designed for teams, and multiple team members can easily manage numerous conversations and use features such as agent transfers, templated messages, automations, metrics and more. Our platform is most commonly used to drive customer success, but it is also used by sales and operations departments.
Textline’s software empowers companies of all sizes to use texting to build more intimate relationships, with customers, sales prospects and employees. Our messaging platform allows companies to directly connect with people, build trust and form relationships that become part of the most innovative customer experiences available today.
1-800-Got-Junk, Tuft & Needle, Stuart Weitzman, TriMet and Live Nation are just some of the companies that use Textline daily to connect with people faster and more efficiently. If your team is ready to start texting, sign up for your free trial at https://textline.com.
