via: Kiosks (residential only), Mobile apps (iOS and Android), Websites (embedded form), QR Codes (fridge magnets, posters, etc.), Manual Entry (phone, email, in-person), and Paper Forms (then manually entered).

It allows providers to easily manage feedback. View and reply to feedback in what looks like an email inbox. Representatives are copied into all correspondence. It's easy to triage issues. Feedback is mapped to standards. Logs all correspondence. AI-generated draft responses.

Beautiful and functional reports provide the information you need. Identify trends and areas for improvement. Export charts for board reports. Provide data during commission visits. AI-generated suggested actions.

Key Benefits:

1. Early Issue Identification. For every vocal complainant, 26 others typically remain silent. Instant feedback helps identify issues before they evolve into costly, time-consuming problems.

2. Artificial Intelligence Assistant. AI is used to generate draft responses, correct spelling and grammar in typed responses, and provide insightful data analysis and suggestions.

3. Hassel-Free Commission Visits. Effortlessly manage the feedback component of audits. Search tickets from the past 3 months on your dashboard, export a detailed report, and you're done.

4. Quality Indicator Surveys. It’s now easy to complete the two required quarterly QI surveys (residential only) . Save paper, avoid manual calculations, and effortlessly track completion status.