Company Performance Metrics
TeleDevelopment Services provides consulting and advisory services focused on business process outsourcing and customer contact operations. The company helps clients plan, select, and manage outsourcing partnerships for customer service, sales, back-office, and IT support. It delivers executive recruitment for leadership, operations, and front-line
roles, along with language skills assessments based on Versant for contact center hiring. TeleDevelopment Services also offers call center and AI consulting, process automation, vendor management, training, and management consulting to improve performance and efficiency. In addition, it advises on contact center mergers and acquisitions, supporting buy-side and sell-side activities within the BPO and customer experience sectors.
